How to choose a logistics consulting partner?

Choosing a logistics consulting partner is not just about hiring a service. It is about deciding who will put their hands on the most critical processes of your operation, who will identify failures, and who will propose solutions that can significantly change costs, customer service, and the overall sustainability of the business. But how can you make this decision safely?

A good consultant must prove results. Ask which similar companies they have supported, which metrics they managed to improve, and what the most relevant success stories are. It’s not about showing off a list of client logos, but about demonstrating real impact, such as cost reductions, productivity gains, or successful system implementations.

It is also essential to understand whether the consultant works with structured frameworks, such as Lean Six Sigma, and whether they can adapt tools to an SME. Look for clarity in their process: diagnosis, solution design, implementation, and follow-up. The absence of a method may mean generic proposals with no concrete results.

Another critical factor is implementation capability. A consultant who only delivers reports is not a partner but a paper supplier. A true partner supports execution, is present on the ground, and ensures that change happens, even when there is internal resistance or unexpected obstacles.

More than technical skills, it is important to assess whether there is cultural compatibility. The consultant must communicate clearly, listen to the team’s concerns, and quickly gain trust. Proximity and availability make all the difference in daily operations.

In the end, choosing a logistics consulting partner is an investment in the evolution of your operation. Beyond experience, you must ensure methodology, commitment to results, and closeness in follow-up

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